Terms of Service

Last updated: April 16, 2026

1. The service

Seller Auditor (operated by FlowAutomate LLC, a Washington State limited liability company) provides written PDF audit reports analyzing publicly available Amazon product listing data. Each report is a one-time deliverable. We are not an agency, and we do not implement changes on your behalf.

2. Scope and limitations

Reports are advisory opinions based on publicly scraped data and documented best practices. They are provided "as is" without warranty of any kind. We make no guarantees regarding revenue increases, keyword rankings, sales, or Amazon account outcomes. Past or example metrics do not predict your results.

3. Refund policy — The Found-Money Guarantee

If you genuinely cannot identify at least one actionable recommendation in your report worth more than the audit price, email [email protected] within 7 days of delivery for a full refund. Refunds are processed via Stripe within 5–10 business days. One refund per customer per lifetime to prevent abuse. Chargebacks filed without first contacting support forfeit this guarantee.

4. Your responsibilities

You represent that (a) you have the right to request an audit of the submitted ASIN, (b) all information provided in the intake form is accurate, and (c) your use of our recommendations complies with Amazon's Terms of Service and applicable law. We are not responsible for account suspensions, policy violations, or other consequences resulting from your implementation choices.

5. Intellectual property

Reports are licensed to you for personal business use. Reselling, republishing, or redistributing report contents is prohibited. You retain all rights to your own ASIN and product data. Seller Auditor retains rights to aggregate anonymized insights across audits.

6. Not affiliated with Amazon

Seller Auditor is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. Amazon, the Amazon logo, A+ Content, Brand Registry, Seller Central, and related marks are trademarks of Amazon.com, Inc. or its affiliates.

7. Limitation of liability

To the maximum extent permitted by law, FlowAutomate LLC's total liability for any claim arising from or related to this service shall not exceed the amount paid for the audit giving rise to the claim. Under no circumstances are we liable for lost profits, consequential, incidental, indirect, special, punitive, or exemplary damages.

8. Governing law

These terms are governed by the laws of the State of Washington, USA. Any dispute shall be resolved in the state or federal courts located in King County, Washington.

9. Changes to these terms

We may update these terms. Material changes are announced on this page. Continued use of the service after changes constitutes acceptance.

10. Contact

FlowAutomate LLC, Seattle, WA · [email protected]